Featured · Product update
Relay: use an Xbox controller to access Windows
Meet the public beta that turns a controller into a way to move, click, scroll, type and reach Windows accessibility tools.
Insights
Practical access insights
Short articles, explainers and practice notes about accessibility, assistive technology and the gap between recommendations and real-world use.
These pieces are written for people, families and professionals who need practical answers — not jargon, theory or generic accessibility advice.
Featured article
End of year reflection
I accidentally built an accessibility lab
Eight years of assistive technology work, from adaptive controllers and braille to accessible resources and the people connecting it all.
AI & accessibility
AI should not replace VI resource adaptation — but it can support the first draft
An experimental Claude Skill Pack for VI resource adaptation. AI can produce a first draft, but human review stays mandatory — it cannot replace QTVIs or professional judgement.
Microsoft accessibility
Accessibility is not a settings page: building an access ecosystem with Microsoft
Accessibility is not a checklist of settings. This article explores how Windows, Microsoft 365, Copilot, PowerToys and adaptive hardware can work together to create practical, personal and sustainable access.
Assistive technology
When assistive technology is recommended but not actually working
Having the right software is only part of the picture. Assistive technology needs to be set up, tested, understood and maintained around the person using it.
Accessible documents
Why accessible PDFs are not the same as flat image documents
A PDF is not automatically accessible. Many documents look readable visually but contain no usable text, structure or reading order for assistive technology.
Case management
What case managers should know before requesting an access assessment
A good referral does not need to include every detail. It needs to explain the person, the task, the barrier and what outcome is needed next.
Independence
Voice control, magnification and adaptive hardware: building confidence through technology
Confidence with technology is built gradually. For many people, access works best when several tools are combined into one practical route.
Implementation
The gap between an access recommendation and real-life independence
A recommendation is only useful if it is implemented, understood and maintained. Real access depends on what happens next.
Workplace access
Workplace technology for blind and partially sighted employees: what actually makes work accessible
Workplace accessibility is not only about installing assistive technology. It is the fit between the person, their role, the systems, the technology and the support around them.
Plain-language note
Why one difficult task is often the best place to start
You do not need to know the right technical words before asking for access support. One difficult task is often enough to begin.
Complex access
When screen readers, voice access and switch access need to work together
Some people need more than one access method. The important part is making those tools work together in a way the person can practise, remember and use again.
Support teams
Why access support has to include the people around the technology
A setup is more likely to last when family, carers, employers or staff understand what it does, how to support it and what to do when something stops working.
Anonymised case notes
Real-world access problems need practical answers
Anonymised examples of how access barriers were worked through in practice.
Rebuilding digital independence
A layered access route was developed for a person who needed non-visual computer access alongside alternative physical input methods. The work focused on building a practical route using screen reader access, speech input, adaptive hardware, switch-based control and clear task routines — making the technology work together in a way the client could understand, practise and repeat.
Outcome: The client had a more structured route for email, documents, navigation and error recovery, with clearer notes for future support and review.
Screen readerVoice accessSwitch accessAdaptive hardwareDigital independence
Return-to-work access pathway
A client preparing for work needed a structured access route that could support real workplace tasks. The work looked at the tasks the person needed to complete, the technology already available, the barriers affecting independence and the support that would be needed around the person.
Outcome: The client and professional team had a clearer workplace access pathway, including practical setup information and recommendations that could support future planning.
Workplace accessCase managementAssistive technologyReportsHandover
Rebuilding a classroom activity
A classroom activity was visually presented in a way that created barriers for a blind learner. A rapid accessible prototype helped the learner take part without waiting for a long software rebuild. The work focused on the educational task rather than simply recreating the visual design.
Outcome: The learner had a more usable way to take part in the activity, and the education team had a clearer example of how future tasks could be adapted.
EducationVisual impairmentAccessible learningClassroom accessModified resources
Making a computer usable without relying on one access method
A client needed a more reliable way to use a computer where sight, physical input and confidence with technology all affected access. The work combined non-visual navigation, speech input, simplified commands, adaptive input and clear recovery routines for when something went wrong.
Outcome: The client and support network had a clearer route for using key digital tasks, with practical notes that made the setup easier to practise and maintain.
Complex accessVoice accessAlternative inputNon-visual accessSupport routines
Private visual impairment and assistive technology support
Start with one access issue.
Tell me what is difficult, what has already been tried, and what you would like to be easier. You do not need to know the technical name or the right solution.