For individuals

When access technology has not fitted real life.Help using technology your way

Warm, practical support for complex access needs, especially when standard setups, advice or equipment have left you stuck.Support when the usual technology setup has not worked for you.

Start with the task that is frustrating you. The work can include setup, training, confidence-building and clear next steps in plain English.Start with what is difficult. I help set things up and explain the next step clearly.

No technical words needed. Tell me what is difficult and we'll go from there.

  1. FirstTell me what is difficult

    Computer, phone, email, reading, writing or another task.

  2. NextWe look at what might help

    This might be settings, software, equipment or a simpler way to do the task.

  3. ThenI help set it up

    You get practical support and time to try it.

  4. FinallyYou get clear next steps

    You know what was changed and what to do next.

Support can includeI can help with

  • Screen readers including NVDA, Narrator, VoiceOver and TalkBack
  • Magnification software
  • Voice control and dictation
  • Switch access and alternative input methods
  • Email, documents and internet use
  • Smartphones and tablets
  • Accessible workflows
  • Troubleshooting and ongoing support

How it worksWhat happens

Every setup is built around how you prefer to work, what you need to do, what is currently not working and what is realistic and sustainable.We start with what is difficult, then build a setup that you can use and keep using.

No pressure. You can explain things in your own words.

Remote support

Available across the UK.

Start with one task

You can begin with a single task that is difficult to do. A short message is enough.

You do not need to know what tool or setting you need.

Describe the access barrier