Systems that fight the user
Workplace software, intranets, authentication processes or security policies that block assistive technology or make simple tasks slow and frustrating.
For employers
Workplace access that fits the actual job
Workplace accessibility assessments, assistive technology setup, reasonable adjustment guidance and staff training — practical, proportionate and built around real job tasks.
Support can involve visual impairment, screen readers, magnification, voice access, accessible documents, adaptive input, Microsoft 365 workflows, digital systems and handover to internal teams.
No jargon needed. Start with the barrier, not the solution.
Who this is for
Is this the right page for you?
This page is for employers, HR teams, IT teams and managers supporting a disabled employee — whether someone is joining, returning to work or finding that existing arrangements are no longer working.
It is also for organisations that want their systems, documents and processes to be accessible before a problem arises.
You do not need to have identified the solution. Describing the job, the tasks, the systems and the difficulty is the right starting point.
Common access barriers
Problems that often lead people here
Inaccessible documents and processes
Templates, PDFs, forms, spreadsheets and workflows that colleagues cannot read, complete or manage independently.
Adjustments that stalled
Recommendations from an assessment were never implemented, or equipment arrived but was never configured around the employee's actual role.
Teams unsure what to do
Managers, HR and IT staff want to help but do not know what good support looks like in practice.
Access needs that overlap
The employee's needs may involve visual impairment alongside physical input, voice access, fatigue, anxiety, software barriers or changes in confidence after injury or illness.
How AGL Access Works can help
Practical, person-first support
I work with the employee, their manager and IT together, so adjustments are technically sound, practically usable and properly handed over.
Reviews focus on the real job — the systems, documents, meetings, communication and routines the role involves — rather than generic checklists.
I provide practical guidance, not legal advice. Where formal decisions about what is legally reasonable are needed, HR, occupational health or legal advisers stay in their roles and I supply the practical detail they need.
What the support may include
- A workplace access review built around real tasks
- Assistive technology selection, setup and configuration
- Screen reader, magnification, voice access or adaptive input support
- Practical reasonable adjustment guidance
- Accessible document, form and digital system checks
- Staff awareness sessions and manager guidance
- Clear technical handover to your IT team
The process
How support usually works
Tell me what is difficult
Start with one task, barrier or situation.
I identify the barriers
I look at the person, task, tools, setting and support around them.
We test practical solutions
Options are tried against real devices, documents and routines.
You receive clear recommendations
Next steps are written so others can understand and act on them.
Support can continue if needed
Training, follow-up and handover can keep the access route working.
Related services
Services that often help here
Workplace Access Support
Support for employers, reasonable adjustments, digital access and staff training.
Access Assessments
Clear assessment of barriers, current setup, user needs and practical recommendations.
Implementation Support
Follow-up support to make sure recommendations work in real life, not just on paper.
Private visual impairment and assistive technology support
Start with one access issue.
Tell me what is difficult, what has already been tried, and what you would like to be easier. You do not need to know the technical name or the right solution.