About

Access should be built around the person, not the system.

AGL Access Works is the practical assistive technology and access consultancy of Alex Liddell.

Assistive technology Visual impairment Screen readers Voice access Switch access Adaptive input Accessible documents Workplace access Professional reports
Alex Liddell, founder of AGL Access Works
Alex LiddellFounder, AGL Access Works

Founder

The gap between "should be accessible" and "actually works"

AGL Access Works is led by Alex Liddell, a specialist in visual impairment, assistive technology, switch access and practical access implementation. Alex's work focuses on the gap between "this technology should be accessible" and "this actually works for the person in real life."

I specialise in visual impairment and assistive technology, but I also work where access is complicated — when vision, mobility, speech, fatigue, physical input, workplace systems, documents and support routines all overlap.

That gap can be significant. Access can be affected by vision, hearing, mobility, fatigue, speech, positioning, confidence, environment, support staff, workplace systems or a combination of needs. AGL Access Works looks at these barriers practically and builds a route through them.

Alex has experience with screen readers, magnification, voice access, switch access, adapted hardware, accessible documents, Microsoft 365 tools and AI-supported accessibility workflows. His focus is not just recommending equipment, but helping people and support teams understand how to use it, maintain it and hand it over properly.

AGL Access Works supports disabled people, families, employers, education settings, case managers, occupational therapists, rehabilitation professionals, care teams, IT teams and other support networks where access barriers are practical, technical or complex.

How the work is different

  • Practical assistive technology knowledge, tested on real devices
  • Experience where access needs overlap rather than fit one neat category
  • Clear reports and recommendations written to be acted on
  • Support that continues into real-world use, training and handover
  • Plain language throughout — no jargon required from you
In practice

External recognition

Profile story: American Printing House — Alex Liddell and assistive technology.

Read the profile

The process

How support usually works

  1. Tell me what is difficult

    Start with one task, barrier or situation.

  2. I identify the barriers

    I look at the person, task, tools, setting and support around them.

  3. We test practical solutions

    Options are tried against real devices, documents and routines.

  4. You receive clear recommendations

    Next steps are written so others can understand and act on them.

  5. Support can continue if needed

    Training, follow-up and handover can keep the access route working.

Private visual impairment and assistive technology support

Start with one access issue.

Tell me what is difficult, what has already been tried, and what you would like to be easier. You do not need to know the technical name or the right solution.

Start an enquiry Make a case manager referral

Usually replies within two working days.