Plain English
How enquiry information is used
This notice is kept proportionate to a small UK consultancy website. It should be reviewed again before launch if the contact email, hosting or form provider changes.
Who we are
AGL Access Works is a UK-based assistive technology and accessibility consultancy led by Alexander Liddell BSc (Hons). This website is for assistive technology, access support, workplace adjustment and assessment enquiries.
What information we collect
The enquiry form may collect your name, email address, phone number if provided, organisation or role if provided, preferred contact method, enquiry details, and any access barriers or support needs you choose to describe.
Sensitive information
You may choose to describe an access barrier or support need. Please keep this brief at first. Do not include detailed medical, legal, financial, or highly sensitive information in the first message. If more detail is needed, AGL Access Works will agree a suitable way to share it.
Why we use the information
Information is used to respond to enquiries, arrange a call, understand whether the service may be suitable, keep a basic record of communication, and improve the website or service where appropriate.
Lawful basis
For general enquiries, AGL Access Works usually uses legitimate interests as the lawful basis for processing your contact details and message, because the information is needed to respond to your enquiry.
If you ask AGL Access Works to provide a service, some information may later be handled because it is needed before entering into, or to perform, a contract.
If you voluntarily include information about disability, health, or access needs, AGL Access Works will only use it to understand and respond to your enquiry. Please keep this information brief in the first message.
Disability, health and access-needs information
Information about disability, health, or access needs may be sensitive. AGL Access Works asks you not to send detailed sensitive information through the first contact form. If more information is needed, a more suitable method can be agreed.
How long we keep information
Initial enquiry messages are normally kept only as long as needed to respond and manage the enquiry. If the enquiry becomes active work, relevant records may be kept for longer for service, tax, insurance, or professional record-keeping reasons.
Who information is shared with
Information is not sold and is not used for unrelated marketing. It may be handled by service providers that host the website, process forms or provide email. It may also be shared if required by law.
Information is only shared with third parties involved in support where this is agreed with you or necessary for the requested service.
Website preferences and local storage
This website may store accessibility or display preferences in your browser, such as contrast, text size, reduced motion, or plain-language settings. These preferences are stored on your device and are used to make the website easier to use.
Third-party services
The website may use a static hosting provider, form handling service and email provider to receive and respond to enquiries. The site does not currently use analytics. Fonts are served using system fonts rather than loading Google Fonts.
Your rights
You can ask to access, correct or delete information held about you. You can also ask for use of your information to be restricted or object to how it is used. Some records may need to be kept where there is a lawful reason, but requests will be considered and answered clearly.
Concerns or complaints
If you have a privacy concern, contact AGL Access Works first so it can be reviewed. You also have the right to raise concerns with the UK Information Commissioner's Office, the UK supervisory authority for data protection.
How to contact AGL Access Works
Email Start with a short enquiry with privacy questions or requests.