Recommendations without implementation
Reports recommend assistive technology, but nobody locally can set it up, train the client or make it part of their real routine.
For case managers
Specialist input you can act on
Specialist assessments, implementation support and clear professional reports for case managers, solicitors, deputies and professional teams working with clients with complex access needs.
Support can include visual impairment, non-visual computer access, voice control, switch access, adaptive hardware, accessible documents, return-to-work planning and training for the support network around the client.
No jargon needed. Start with the barrier, not the solution.
Who this is for
Is this the right page for you?
This page is for case managers, solicitors, deputies and professional teams coordinating support for clients with complex access needs — often involving visual impairment, physical disability, acquired injury, fatigue, speech access, confidence or a combination of needs.
You may need an initial assessment, a second opinion on equipment that is not being used, or someone to implement recommendations that are sitting in a report.
Referrals do not need to be perfectly formed. The person, the task, the barrier and the outcome you need are enough to start.
Common access barriers
Problems that often lead people here
Equipment that is not being used
Funded technology sits in a cupboard because it was never configured around the client's actual tasks, access needs or support environment.
Complex access after injury or illness
The client may need non-visual access, adapted physical input, voice control, switch access or simplified routines following acquired injury, illness or a change in independence.
Support teams without technical confidence
Care teams and families may be willing to help, but without the knowledge to maintain an access setup or recover when something goes wrong.
Unclear evidence for planning
Decisions about funding, equipment, support hours or implementation need clear, practical, written justification.
How AGL Access Works can help
Practical, person-first support
Assessments look at the client, the tasks that matter to their independence, the technology already in place and the capability of the support network around them.
Reports are written to be used: plain-English recommendations, realistic implementation detail, equipment specifics and costs where relevant. They are designed to slot into your planning and review cycle.
Implementation support, training and technical handover are available after the report, so recommendations become working routines rather than paperwork.
Unless separately agreed, reports are practical assessment reports rather than medico-legal expert witness reports — see service boundaries.
What the support may include
- Specialist assistive technology and access assessment
- Clear written reports with practical recommendations
- Implementation of existing recommendations
- Non-visual computer access, voice access, switch access or adaptive input support
- Client training built around real routines
- Handover and upskilling of care teams and families
- Review visits and ongoing input as the case develops
The process
How support usually works
Tell me what is difficult
Start with one task, barrier or situation.
I identify the barriers
I look at the person, task, tools, setting and support around them.
We test practical solutions
Options are tried against real devices, documents and routines.
You receive clear recommendations
Next steps are written so others can understand and act on them.
Support can continue if needed
Training, follow-up and handover can keep the access route working.
Related services
Services that often help here
Access Assessments
Clear assessment of barriers, current setup, user needs and practical recommendations.
Reports and Professional Input
Clear written recommendations for case managers, education teams, employers and professional settings.
Implementation Support
Follow-up support to make sure recommendations work in real life, not just on paper.
Frequently asked questions
Before making a referral
What information should a referral include?
A useful referral usually explains who the person is, what they are trying to do, what is difficult, what has already been tried and what outcome is needed next.
Are reports medico-legal expert witness reports?
Unless separately agreed, reports are practical assessment reports rather than medico-legal expert witness reports. They are designed to support planning, implementation and decision-making.
Can you support implementation after the assessment?
Yes. Implementation support can include setup, training, troubleshooting, handover notes, support-team guidance and review sessions.
Private visual impairment and assistive technology support
Start with one access issue.
Tell me what is difficult, what has already been tried, and what you would like to be easier. You do not need to know the technical name or the right solution.