Independent visual impairment, assistive technology and practical access support

Make everyday technology work when access is complicated.

I'm Alex Liddell. I help blind and partially sighted people, disabled adults, families and professional teams turn difficult access barriers into practical, working routines.

Support can include screen readers, magnification, voice access, switch access, adaptive hardware, accessible documents, workplace systems and training for the people around the setup.

No technical terms needed. Start with the task, the barrier or the situation.

Alex Liddell seated at a desk in his home office
Alex LiddellGreater Manchester · supporting clients across the UK
  • 10+ yearsspecialist access and assistive technology experience
  • Direct supportfrom Alex, not a call-centre style process
  • Practical testingwith real tasks, devices, documents and systems
  • Clear follow-throughfrom assessment to setup, training and everyday use

Start with your situation

What needs to be easier?

You do not need to choose a service first. Pick the route that sounds closest to what is happening, even if the problem feels messy or hard to explain.

A practical route through the problem

A recommendation is only useful when it works in real life.

The work starts with the task the person needs to do, then looks at the barriers, the technology, the environment and the people around them.

I stay with the detail that often gets missed: the person's own device, the exact task, the document or system they need to use, the setting around them and what needs to happen after the assessment.

That might mean setting up a screen reader properly, combining voice access with physical input, making documents usable, helping an employer understand what needs changing, or giving a care team enough confidence to keep the setup working.

See all support options
  1. Listen

    Start with the thing the person needs to do, not the product they have been given.

  2. Find the barrier

    Pinpoint where access is actually breaking down: vision, input, documents, software, confidence, environment or support.

  3. Test together

    Try practical options on real kit, with real tasks, not just on paper.

  4. Make it stick

    Set up, train, document and hand over a route that can keep working.

Complex access

Some access barriers are not solved by one piece of technology.

A person may need screen reader access alongside voice control. They may need switch access, adapted input, magnification, accessible documents, custom routines, workplace changes or support from family, carers, employers and IT teams.

AGL Access Works looks at how those pieces fit together in real life. The focus is not just choosing technology, but making sure it can be used, practised, supported and maintained after the assessment.

Non-visual computer access

Screen readers, keyboard access, magnification, voice access and clear task routines for people who need a reliable way to use computers without relying on sight.

Adaptive input and physical access

Support where standard mouse, keyboard or touchscreen use is difficult, including switch access, adapted hardware, voice control and simplified workflows.

Real-world handover

Practical notes, training and setup guidance so family members, care staff, employers or IT teams can help keep the access route working.

Support shaped around the barrier

What I can help with

Some people need one focused session. Others need assessment, setup, training, reporting and follow-up. The route is built around what will make the difference in real life.

Explore every service
  1. UnderstandAccess assessmentsA clear picture of the barrier, what was tested and what should happen next.
  2. Set upAssistive technologyConfiguration and training for screen readers, magnification, voice access, switch access, adaptive input and everyday devices.
  3. AdaptComplex access routesSupport where vision, physical input, speech, fatigue, confidence, documents or care routines all need to be considered together.
  4. At workWorkplace accessPractical adjustments that fit the employee, the job, the documents, the systems and the organisation.
  5. LearningEducation accessTechnology, accessible resources and realistic guidance for staff and learners in real lessons.
  6. Follow throughImplementation supportTurning recommendations, reports or equipment into a working everyday routine.
Portrait of Alex Liddell
Alex Liddellvisual impairment and assistive technology specialist

You work directly with me

Calm expertise, without the corporate distance.

For more than 10 years, I have supported children, young people and adults with visual impairment, assistive technology and complex digital access needs.

I work at the point where people, technology and everyday life meet. That means listening carefully, testing properly and explaining the next step in language everyone can use.

My work often involves visual impairment, but it can also include voice control, switch access, adaptive input, accessible documents, workplace systems, education settings, Microsoft 365 tools and support-team handover.

  • Screen readers, magnification and non-visual computer access
  • Voice access, switch access and adaptive input
  • Specialist and mainstream devices
  • Accessible documents, forms and digital workflows
  • Workplace, education, care and home technology routines
  • Practical handover for families, staff, employers and IT teams

Frequently asked questions

A few useful starting points

Do I need to know what technology I need?

No. It is often better to start with the task that is difficult. I can help identify whether the answer is software, device setup, training, document changes, a different input method or a clearer routine.

Is this only for visual impairment?

Visual impairment is a major part of my work, but not the only part. I also support wider access needs where technology, documents, physical input, voice control, switch access, work systems or support routines affect independence.

Can you help if equipment has already been recommended?

Yes. A lot of access problems happen after equipment has been recommended. I can help set up, configure, train, troubleshoot and hand over technology so it becomes usable in real life.

Do you work with case managers and professional teams?

Yes. I can provide practical assessments, implementation support and clear written recommendations for case managers, solicitors, employers, education teams and other professionals.

What happens next

A clear first step. No pressure.

Send a short message about what is difficult. I will reply with a sensible next step, usually within two working days.

  1. Describe the difficult bit

    One sentence is enough. You do not need a diagnosis, product name or finished brief.

  2. We agree the right route

    That might be a focused call, an assessment, practical setup or a wider package of support.

  3. We work on the real task

    Support uses the person's own technology, documents, systems and everyday routines.

  4. You leave with clear next steps

    Recommendations, setup notes and follow-up are shaped so the route can keep working.

Start wherever you are

Tell me what is getting in the way.

A short message is enough. Tell me what the person is trying to do, what is difficult and what has already been tried. I will help you work out the right kind of support from there.

Usually replies within two working days.