Individuals
You have tried solutions that do not quite work, or nothing has worked at all. Get practical support adapted to your needs, environment and preferences.
Start with one difficult taskPractical assistive technology for complex access needs Practical technology help for complex access needs
Practical access routes when standard solutions have not worked. Practical access support when standard solutions do not fit.
Practical assistive technology support for complex access needs where standard solutions have not worked. Used by case managers, employers and individuals across the UK. Support for people when usual access tools, workplace adjustments or recommendations have not worked.
Not sure what you need? Describe the barrier, not the solution. Initial enquiry calls are usually around 20 minutes.
- AssessmentBarrier, context and previous attempts understood together
- ImplementationSetup, training, documentation and handover
- OutcomeA repeatable route for daily life, education or work
About
Specialist access problem-solving, led by technical and practical experience.
I specialise in assistive technology, accessibility and complex access cases where standard approaches are not enough.
My work focuses on building practical, real-world solutions for individuals, education settings and workplaces, combining accessibility, adaptive technology and structured support so the route can be used beyond the appointment.
Experience spans blindness and visual impairment, physical disability, neurodiversity and workplace accessibility across the UK.
Who this is for
For people and teams dealing with access needs that are not straightforward.
Different starting points, same goal: a solution that works beyond the report.
Employers and IT teams
You need to support an employee properly, but the path is not clear. Get implementable solutions that reduce trial-and-error.
Plan an implementation routeCase managers and solicitors
You need clear assessment, defensible recommendations and reports that can be used by the wider team.
Discuss a complex caseProof of implementation
Assessment, setup, training, documentation and handover. Understand the problem, set things up and leave clear notes.
Repeatable access route
A practical way to complete the task again, not a one-off demonstration.
Documented setup
Clear setup notes so the person, family, support worker or IT team can understand what changed.
Handover
Practical next steps for the people who need to support or maintain the access route.
Real task tested
Work, study or daily-life tasks checked in context so barriers are visible early.
Hands-on proof
Not just advice. Practical setup, testing and handover.
AGL Access Works focuses on whether the access route actually works in daily use.
That can include configuring software, adapting equipment, testing physical access, documenting the setup, and showing others how to maintain it.
- Setup
- Testing
- Documentation
- Handover
Case examples
Examples of barriers turned into practical access routes.
Short examples of the type of problem-solving and concrete output this work is designed around.
Complex sensory environment
Problem: Standard recommendations did not account for fatigue, sound, lighting and workflow together.
Outcome: Practical setup notes and a clearer route for daily tasks.
Workplace adjustment beyond standard tools
Problem: The adjustment needed to work across real systems, not only with an assistive technology product.
Outcome: Functional workstation route, support notes and next-step plan.
Non-standard communication setup
Problem: Separate access tools helped with parts of the task but did not form a reliable system.
Outcome: Repeatable communication route with documented setup and handover.
How it works
Assess in context, design the setup, then leave a route others can follow. Understand the problem, set up a solution and refine it.
- Step 01Understand the situation
Short discussion of needs, barriers and previous attempts.
- Step 02Assess in context
Review the real-world environment, not just theoretical recommendations.
- Step 03Design and implement the route
Create, set up and test a practical access route combining the right tools and changes.
- Step 04Document and hand over
Provide clear setup notes, next steps and handover information for the people involved.
Contact
Start with the access barrier, not the finished solution. Send a short message about what is difficult.
Start with a short enquiryIf you are dealing with a situation that is not straightforward, it is usually worth talking it through.
Describe the barrier, what has already been tried and who the solution needs to work for. A few sentences are enough to start.Tell me what is getting in the way, what has been tried and who needs support.
Use this form for private enquiries, workplace adjustments, professional referrals, assessments and implementation support.You can use this form for personal support, work access, referrals or reports.
Please keep detailed medical, legal, financial or highly personal information out of the first message. If more detail is needed, we will agree a suitable way to share it.
- Response
- Within two working days
- Location
- UK-based, remote and on-site
- Practice
- AGL Access Works, led by Alexander Liddell BSc (Hons)